As a distinguished veteran of the Canadian Armed Forces and CEO of Commissionaires Ottawa, Captain (N) Paul A. Guindon (Ret’d) is a highly accomplished individual with over 40 years of military, leadership and executive experience.
Paul served his country for more than 33 years in the Royal Canadian Navy, where he gained advanced knowledge of weapons, missile systems and a wide range of national security protocols. His leadership skills were strengthened during five command appointments and two deployments in a theatre of war. Paul is a graduate of Dalhousie University in Halifax and Le collège interarmées de défense in Paris. He also obtained his Advanced Military Studies Course (AMSC) from the Military Command and Staff College in Toronto.
Since Paul transitioned to civilian life to become CEO of Commissionaires Ottawa in 2004, the not-for-profit, private security organization has tripled in size under his leadership—emerging as one of Ottawa’s largest private employers, a recognized market leader, and a repeat Consumer Choice Award winner for business excellence. In response to ever-increasing private and public sector demand, the CEO has guided ongoing expansions of the company’s range of services, offices and service territory while pursuing a greater number of employment opportunities for commissionaires.
Throughout this period of unprecedented growth, the organization has stayed true to its social mandate to promote the cause of commissionaires, many of whom are veterans, and to create meaningful employment opportunities for all of its employees. To this end, Paul remains focused on finding new and better ways of doing business in response to increased security threats, new standards and laws, continuous technological advances, and greater expectations for training and services.
In the community, Paul serves as President of the Association of Professional Security Agencies (APSA) and is a member of the Canadian Association of Chiefs of Police (CACP), the Centre for National Security (The Conference Board of Canada), the American Society of Industrial Security (ASIS), as well as various other security, military and governmental associations.
Experienced business leadership keeps Commissionaires Ottawa at the forefront of the private security industry
Glenn La RusicChief Financial Officer
Glenn is a Chartered Professional Accountant whose expertise in financial leadership, strategic planning, cost control as well as risk and change management have guided multi-million dollar businesses and organizations across multiple industries to greater efficiency.
Before joining Commissionaires Ottawa in 2015, Glenn served as Vice President, Finance and Community Development (YMCA of Greater Saint John). Prior to that role, he worked in public and private companies as their Chief Financial Officer in Saint John and Montreal (Northrup Group, Dectron Internationale Inc. and Huntingdon Mills Inc.).
Glenn is a member of the Canadian and Ontario Institutes of Chartered Professional Accountants. He holds a Graduate Diploma in Public Accountancy from McGill University and a Bachelor of Business Administration (BBA) from Simon Fraser University.
As Commissionaires Ottawa continues through a period of sustained growth in revenues and number of employees, Glenn’s proficiency in fiscal management, financial analysis and modelling, strategic financial planning and not-for-profit governance will help the company continue growing in financial resilience and sustainability.
Cheryl FiferDirector of Business Operations
Cheryl Fifer joined Commissionaires Ottawa in April 2005 with Fortune 300 company experience. She has an undergraduate degree in Economics and Political Science, and completed the executive MBA program in May 2006.
Over the years, Cheryl has been primarily focused on expanding and enhancing the number and variety of services offered by Commissionaires Ottawa. She was first hired to launch and grow the company’s first-ever Business Development, Marketing and Sales Department. By 2009, she was appointed Director of Business Operations—merging her existing responsibilities and resources with those of the entire Operations department.
Today, Cheryl directs a full complement of digital fingerprinting and identification services, criminal and background screening services, threat risk assessments, investigations, specialized security solutions, and more. Cheryl also seeks out new business opportunities and increases the visibility of Commissionaires Ottawa by submitting about 70 major proposals per year. Firmly committed to progress, quality and efficiency, she has proactively realigned processes and adopted advanced technologies to continuously improve support to her supervisors, commissionaires and clients at hundreds of public and private sector sites.
Michel CharronDirector Human Resources and Shared Services
Michel Charron, Commodore (Ret’d) joined Commissionaires Ottawa after 36 years of loyal and distinguished service in the Royal Canadian Navy (RCN). A Logistician by profession, he served in a variety of key appointments at sea and ashore, including tours as the Logistics officer of a Canadian warship, Commanding Officer of HMCS RADISSON, Director of Supply, Director Naval Logistics, Director Logistics Branch Integration, Director Senior Appointments, and Assistant to the Chief of the Military Personnel.
Michel is a graduate of the Joint Command and Staff Programme and the Canadian Security Studies Programme at Canadian Forces College. He holds a Bachelor of Business Administration and certifications as a professional logistician and a human resources professional.
Michel became the Director of Shared Services in 2015, overseeing Corporate Services, IT&T Services, Occupational Health & Safety, as well as special projects and events. He is also responsible for the Commissionaires Enterprise Management System (CEMS)—a state-of-the-art database designed for Commissionaires Ottawa and other Commissionaires divisions across Canada to organize and manage all human resources, scheduling, payroll, finance and other employee-related information.
In 2016, Michel’s role expanded when he assumed responsibility of the Human Resources department, overseeing recruiting, learning and development, employee programs, employee engagement, labour relations, HRIS, security guard licensing, and security permits.
Ross JohnsonManaging Director Com-Net (Communication Cabling and Network Solutions) Inc.
Ross is a 30-year veteran of the communication systems industry who co-founded Com-Net, a communication cabling, network solutions and security systems company. From design and engineering to installation and asset management, Com-Net technicians have worked on projects for all levels of government, universities and colleges, hospitals, museums, LRT systems, stadiums, big box stores, real estate companies, construction companies, and more.
Ross began his career as a technician specializing in fibre optic terminations and splicing before advancing as a project manager in the communication systems industry. Since Com-Net launched in 2000, the company has grown to more than 100 employees with offices in Ottawa, Kingston and Montreal. During this time, Ross served as VP Operations before becoming President and Sole Owner in 2016.
Commissionaires Ottawa acquired Com-Net in 2018 to expand our services beyond digital fingerprinting, criminal record checks, threat risk assessments and other security solutions—the next best way we can offer a more diverse, integrated service experience for our clients.
Com-Net is now a Member of Commissionaires Ottawa Group and Ross is a welcome presence on our senior management team. With the Com-Net brand and all of its employees retained, the company will continue to grow as it creates more jobs and different kinds of jobs for commissionaires, veterans and technicians of all ages and walks of life.
Ross a member of BICSI, the global leader in information and communications technology (ICT) education and certification.
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Innovation. Diversification. Expansion. Award-Winning Business Excellence. We’ve taken the lead to meet a growing demand for more specialized security solutions such as digital fingerprinting, criminal record checks, non-core police services, workplace investigations, threat risk assessments, and more. With cutting-edge technology at our fingertips and over 3,700 highly-trained security professionals at your service, we have the expertise, experience and resources to meet your ever-changing security requirements. Learn more