- Criminal Record Checks – Apply Online!
- Certified Criminal Record Checks with Fingerprints – Apply in Person
- Mobile Services (for Group Processing and VIPs)
Criminal Record Checks – Apply Online!
When you need a basic criminal record check (i.e. name and date of birth check—no fingerprints required), the most convenient, most discrete and fastest way is to apply online.
Step 1: 15 Minutes to Verify Your Identity
The online application process takes less than 15 minutes. You will be asked to fill out an online form and pay via credit card or PayPal. To verify your identity, Electronic ID Verification (eIV) will ask you four questions about your credit history. Developed by Canada’s major credit bureaus, eIV is used by most major financial institutions.
Your application will be submitted automatically through a direct and secure connection to our police partners.
Step 2: Get Results Within 15 minutes
Criminal record checks using name and date of birth are processed within 15 minutes between 8am and 8pm EST Monday to Friday, excluding holidays. Once processed, you will receive your results by email.
When You Need to Visit an Office
If you do not (or cannot) answer the questions about your credit history to satisfy eIV requirements, you will be required to present your identification in person at one of our offices or a participating Canada Post outlet.
Likewise, if a name and date of birth check matches another individual after you complete your online application, fingerprints will be required. We can help.
Canadian vs. International Requests
This online criminal record check service is intended for persons living and working in Canada only.
If you are working or residing outside of Canada and require a certified criminal record check with fingerprints, we offer an international fingerprinting service with digital conversion of ink fingerprints and a courier service.
Although it is rarely requested, we can also assist with basic criminal record checks as an international service but the application must be done through one of our agents. Please email us at email@example.com or call 613-231-6462, ext. 309.
Certified Criminal Record Checks with Fingerprints – Apply in Person
If you need to apply for a certified criminal record check with fingerprints, Commissionaires is accredited by the Royal Canadian Mounted Police (RCMP) to capture fingerprints and submit them directly to the RCMP’s Canadian Criminal Real Time Identification Services (CCRTIS) for processing.
All digital fingerprinting is supervised by knowledgeable security professionals who will answer questions and help guide the process in a confidential setting.
It usually takes about 10 minutes to complete your application and submit to the RCMP. Results will be mailed to you.
Mobile Services (for Group Processing and VIPs)
Did you know that Commissionaires offers mobile criminal background check and digital fingerprinting services? We can come to your location!
For group processing needs, we have operators supporting various federal, provincial, crown corporation and private industry partners across Canada.
To enquire, email us at IDServices@commissionaires-ottawa.on.ca or call 613-231-6462 ext. 451.